Support

Do you need assistance?

We’re happy to help!

Whether you are a Metro customer or not, we’re always happy to help you! We are happy to answer your questions, give you advice or provide fast, friendly, professional service. How do you get started? The following are a few options.

Consult user’s guides

Would you prefer to consult a user guide first? Visit the User Guide page to read step-by-step instructions for operating a number of brands of security systems.

Submit a question

Do you have a question? You can easily submit the following form:

Call by phone

You’re always welcome to contact Metro by phone. You can call us at (561) 316-2273 or you can call us toll-free at (844) Go2Metro or (844) 462-6387. To save time, you may wish to submit your question or request using the form. We will call you back as soon as the appropriate specialist is available.